Your next patient could be browsing your site right now – even after business hours. More than 25% of visits happen at night or on weekends, and without an immediate response, many leave to competitors. With 24/7 live chat, every visitor is greeted by real people who answer customer inquiries, provide helpful information, and capture details for follow-up. The result? Better customer service, more patient leads, and improved customer satisfaction, all while your team focuses on in-office care.
Setup & Knowledge Base
We build a custom help center dashboard with answers to 30+ common questions about your dermatology practice. Our live chat agents use this knowledge base to ensure consistent, accurate messaging and professional customer support.
Execute & Manage in Real Time
Live agents manage your online chat around the clock – 24/7/365. They provide fast response time, capture patient details, and send chat transcripts directly to your office. AI chatbot technology supports live chat software by optimizing conversations for higher conversions.
Reporting & Insights
Every chat is tracked. You’ll have access to transcripts, real-time dashboards, and monthly reviews that analyze conversions and ROI. This gives you clear visibility into how live chat support services impact growth.
Ready to Capture Every Patient Lead?
Let’s turn your website into a 24/7 lead-generation tool with live chat.
Pair with our Website services for seamless lead capture and to convert leads into results.